Name of the Department : Department of Consumer Affairs
The Consumer Affairs Department was set up in September 1999 for protecting the interest of consumers as envisaged by the Consumer Protection Act. 1986. State Consumer Disputes Redressal Commission with Circuit Benches at Asansol and Siliguri, Consumer Disputes Redressal Commissions in all districts, the Directorate of Legal Metrology and Directorate of Consumer Affairs & Fair Business Practices are functioning under this Department.
Name of Assistant Director: Shri. NILAY SARKAR
Address:
Office of The Assistant Director,
Consumer Affairs & Fair Business Practices
Cooch Behar Regional Office
B. S. Road & Hospital Road Crossing,
P.O. & District: Cooch Behar, PIN-736101
E-mail: adcafbp[dot]cad[dot]cbr-wb[at]nic[dot]in
Official Telephone Number: 03582-231454
(Toll Free) Consumer Helpline Number: 1800-345-2808
Website: www.wbconsumers.gov.in
Activities/ Services Provided by the department :
- Awareness activities are undertaken by the Cooch Behar Regional Office, Consumer Affairs & FBP.
- Redressal of consumer grievances through the process of mediation.
- Nodal Department for WBRTPS.
